Shipping Policy
1. Overview
At Grace Store, we deliver more than products — we deliver a luxury experience.
Every order is prepared with care, handled with precision, and shipped using trusted couriers to ensure a smooth and refined delivery process.
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2. Processing Time
• All orders are processed within 1–2 business days.
• During high-demand periods or exclusive drops, processing may extend slightly.
• You will receive a confirmation email once your order has been dispatched.
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3. Shipping Options & Delivery Times
🔥 Quick Delivery (6–8 Hours) — UAE Only
For customers located within the UAE, we offer exclusive same-day quick delivery:
• Delivery within 6–8 hours after placing your order
• Available 7 days a week
• Limited to selected areas
• Perfect for last-minute gifts or urgent needs
Domestic Shipping (UAE)
• Standard Delivery: 1–3 business days
• Express Delivery (if available): Same day or next day
International Shipping
• Standard International: 5–12 business days
• Express International: 3–7 business days
Delivery time may vary depending on courier performance, weather conditions, or customs processing.
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4. Shipping Fees
Shipping costs are calculated at checkout based on your location, delivery method, and order weight.
Certain premium orders or promotions may qualify for complimentary shipping.
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5. Order Tracking
Once shipped, you will receive a tracking link via email.
This allows you to follow your parcel’s journey in real time.
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6. Customs, Duties & Taxes
International customers may be subject to:
• Customs fees
• Import duties
• Local taxes
These charges are set by your country’s customs authority and are the responsibility of the customer.
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7. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us immediately.
We will coordinate with the courier to resolve the issue efficiently.
Grace Store is not responsible for:
• Incorrect address provided at checkout
• Missed deliveries due to the recipient being unavailable
• Delays caused by customs or third-party couriers
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8. Pre-Order Items
Pre-order products will have estimated delivery windows listed on their product pages.
You will receive updates throughout the fulfillment process.
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9. Contact Us
For any questions regarding shipping, reach out to us:
Email: [www.Gracestore.com]
Phone: [+971526972003]
At Grace, we believe every step matters. That’s why we bring you a curated collection of world-renowned footwear brands designed to keep you moving in comfort and style. Whether you're chasing performance, everyday versatility, or modern aesthetics — we've got you covered.
Based in the UAE, Garce.store was built with a passion for quality, authenticity, and simplicity. From iconic names like ASICS, New Balance, and On Cloud, to the latest trends in sports and lifestyle footwear, our goal is to make premium shoes accessible and hassle-free.
We’re not just another online store — we’re your destination for genuine, comfortable, and stylish shoes, backed by fast local delivery, exceptional customer care, and a seamless shopping experience.